As much as I would prefer to ignore it, studies show that how I say something and what my body says is more memorable than “what” is say. Content should be king – it’s why we spend so much time on what we are going to say. But we’ve all seen enough phony politicians who […]
Month: June 2015
When I am criticized by others, do I ignore what they are saying – or listen for truth that’s in disguise?
As a leader, we are often coached by leadership books and articles to ignore criticism. This encouragement also comes from friends and loved ones who try to spare us unnecessary pain and despair. And statistically, they are often right – in a world of internet trolls and a culture that frequently seems to value tearing-down […]
When a team fails – what is my reaction? What am I doing to help them succeed next time?
Personally, I don’t like to fail even though I realize that it is a requirement on the road to success. I’ve read the books, listened to the consultants and watched the videos – we learn from our failures. But it still doesn’t feel good. When one of our teams fail, it hard to stop myself […]